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GENERAL INFO & HELP



Additional Services Delivery Schedule Backorders Dixie Uniforms Return Policy Placing an Order and Payment Policies Refund Policy Privacy Policy

Additional Services

Want your company logo or name appear on our uniforms?
We provide Embroidery service with different lettering style, different colors and logo styles.

Note
*  Embroidery service is available only for group order.
** Embroidered items are not returnable. Please, see our return policy.



Delivery Schedule

Most orders ship within 1 to 2 business days by ground shipping.
Upon shipping, you will typically receive your order within 4 - 6 business days in Canada,
10 - 12 business days in United States. Deliveries are subject to availability of merchandise.
Air shipments are subject to extra charge.



Backorders

In case we don't have a merchandise in stock, you will be notified and receive a credit back. Unfortunately, we don't provide any backorders for now.



Dixie Uniforms Return Policy

Dixie Uniforms will gladly process any return or exchanges within 30 days of your purchase.
The garments should be in original condition, meaning no stains, not washed or worn, tags on and in original packaging.
The items must also be accompanied by the original sales receipt.

Please note, embroidered items are not returnable.
Any return or exchange must be pre-authorized by our customer care.
Please contact us for details at
The return location will be provided with an authorization number.



Placing an Order and Payment Policies

To place an order, please use our secure online shopping cart and enter your credit card information.
We accept Visa and Mastercard through our secure checkout process.
We do not accept orders through email or over the phone.
Unfortunately, we cannot accept checks or money orders by mail.



Refund Policy

Returns can take up to 7 business days to process and we ask you be patient with your authorized return.
We will credit you back as soon as we can.



Privacy Policy

We do not sell or give away your information to any other companies. The information we collect is used for internal review only. When you supply us with your postal or e-mail address, you will only receive the information for which you contacted us for.